AI assistants
Customer, employee and specialist assistants grounded in approved knowledge.
Applied AI with human control
AI that works inside your real process.
We turn repetitive communication, document work and operational decisions into measurable AI-assisted workflows with permissions, auditability and human approval where it matters.
01 / What we can deliver
What we can deliver
10 services
RAG and enterprise search
Natural-language answers from documents, policies, databases and internal content.
Workflow agents
Agents that classify, prepare, route and monitor work while respecting approval gates.
Voice AI
Voice reception, call routing, summaries and controlled call-center assistance.
OCR and documents
Extract, validate and route information from forms, invoices, scans and contracts.
Automation integration
Connect AI to CRM, email, ticketing, ERP, calendars, messaging and custom APIs.
AI strategy and data readiness
Use-case discovery, source assessment, privacy boundaries, model choice and a realistic adoption roadmap.
Custom AI and model APIs
OpenAI, Anthropic, Google, open-source and local-model integration selected for quality, control and cost.
Multimodal AI
Controlled workflows that understand combinations of text, image, audio and supported video inputs.
Evaluation and guardrails
Test sets, quality scoring, human review, audit trails, permissions and safe fallback behaviour.
02 / When this service is useful
When this service is useful
The goal is not a demo chatbot. It is a useful system connected to approved knowledge, tools and business rules.
- ✓A team repeatedly answering the same questions
- ✓Large document collections that are hard to search
- ✓Manual routing, reporting or data entry
- ✓A workflow that needs assistance but not uncontrolled autonomy
03 / How we approach it
How we approach it
Choose the use case
We prioritise a process with clear value, available data and a measurable baseline.
Build a controlled pilot
We connect approved sources, permissions and tools, then test quality and failure modes.
Measure and expand
We track accuracy, time saved and escalations before adding more workflows or autonomy.
04 / Frequently asked questions
Frequently asked questions
01Can the assistant use our private documents?
Yes. Access can be permission-based, with retrieval limited to approved sources and deployment options selected around your security requirements.
02Can AI take actions in our systems?
It can, but we design explicit permissions, logging and human approval for sensitive or irreversible actions.
03Do we need to replace existing software?
Usually not. The most useful solution often connects to the systems your team already uses through APIs or controlled automation.
From idea to working system
What would you like us to build or solve?
Not sure which service you need? That is exactly why we are here.